FAQ
Booking directly on our official website ensures you receive the best available rate, no hidden fees, and access to our most flexible cancellation policies. Click HERE to book now.
Cancellation policies vary by rate and date. Direct bookings typically offer the most flexible terms. Please review your confirmation email or contact us for details.
Check-in begins at 4:00 PM and check-out is at 11:00 AM.
Yes, a government-issued photo ID and the credit card used for booking are required.
La Serena Villas is for adults 21 years and older — no guests under 21 allowed.
They offer a range of villas — from cozy studio-style units to larger suites — including:
King Villas (studio-style with private patio)
Luxe Villas
Grand Villas (larger, with more spacious layout)
Spa Villas (with private hot tub or spa-style amenities)
San Jacinto Villas (the largest layouts, with full kitchens and generous living spaces)
All villas include features like private patios (many with fire-pits or soaking tubs), air conditioning, kitchenette or mini-fridge (depending on type), Wi-Fi, and comfortable bedding.
Yes, WiFi is included in the resort fee.
Yes, we have a heated outdoor pool and hot tub.
Outdoor pool (heated) and hot tub.
Full-service spa — Whispers Spa — offering massages and other treatments.
On-site restaurant & bar/ lounge — Azúcar Restaurant and Rooftop Bar.
Complimentary Wi-Fi, self-parking (including EV-charging station), bicycle rentals for exploring downtown, in-room filtered water.
Non-smoking property.
Yes, our Azucar Restaurant and Bar serves modern contemporary cuisine with a focus on bold flavor, crafted from high-quality, locally sourced ingredients. Visit our dining page for menus, hours and make reservations.
Yes — self-parking is free for guests. Also available is an EV-charging station for electric vehicles.
La Serena Villas offers the potential to host private events or celebrations — with access to their rooftop lounge, pool, and concierge services — though it remains an intimate, boutique property focused on relaxation and privacy. Learn more or fill out an inquiry form at https://www.laserenavillas.com/celebrate.
Yes. We offer ADA-compliant rooms and features. Please select “Accessible” when booking or call us for assistance. Learn more at www.laserenavillas.com/accessibilities.